Product Narrative: Digital Assistive Technology (executive summary)

Margaret Savage, Tigmanshu Bhatnagar, Cynthia Liao, Mathilde Chaudron, Jeffrey Boyar, George Torrens, Katherine Perry, Priya Morjaria, Felipe Ramos Barajas, Barbara Goedde, Catherine Holloway
Nov. 23, 2020

Digital Assistive Technology

This document is the final in a series of in-depth analyses that identify key barriers and promising market interventions. The previous four documents focused on wheelchairs, hearings aids, prostheses, and eyeglasses.

The report provides market landscapes of 3 areas of digital AT: mobile phones; screen readers; and augmentative and alternative communication (AAC) devices.

A common set of recommendations focused on improving access emerged from the individual product landscapes:

  • Develop and adopt policies, including legislation, regulations, minimum product standards, and guidelines to support accessibility and uptake of digital AT at the global and country levels.
  • Support governments of low- and middle-income countries (LMICs) to increase awareness of digital AT by including digital assistive products such as smartphones and augmentative and alternative communication (AAC) devices on national assistive product lists.
  • Support innovative financing schemes or negotiate pricing agreements to reduce the cost of digital AT to end users.
  • Increase availability of training programmes for users, suppliers, and service providers on the availability of digital AT and digital literacy skills.

Download the full report.